Trip Advisor – Day 1 of 150

May 22, 2014

In:Lodging Blog

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I am writing this on the morning of Memorial Day Weekend. I am anxious about the next 150 days ahead of me.  I was told today by my Innkeepers group that there are 150 days in the season – 150 days of  rising early, working hard and going to bed late. If you are in the tourism industry – you know what I mean. The reservations for the Inn this year are a little off, guests are not booking that far in advance and it is hard to plan for the season. I think the Internet, the weather, gas prices, the economy and trip advisor all play a big part in the picture. Travelers can see how many rooms you have available, how much your competitor is selling a similar room, what the weather is going to be, and what others are saying about you in roughly 30 seconds. After looking at the advance reservations I decided that I had to evaluate the businesses marketing plan and do something. I have been doing all the same strategies for the past 3 years and the last 3 years have been pretty good, I can not complain. This year seems different, and I am not sure why. Are people really starting to hold onto their money tighter? The tv keeps saying the economy is getting better. Are gas prices really keeping people home? The only thing I noticed that was different was that for the last 2 years, Camden Windward House was in the top 3 of lodgings in Camden Maine. This year we are #9.

Last month I did what I never thought I would do. I bought a business listing on Trip Advisor. I decided to give the site a chance. A chance to prove that good things can come from such a well visited site. Over the winter Jesse and I did a lot of maintenance at the Inn, trying to polish the rooms and put our best foot forward. We are confident in our product and hope the guests will acknowledge our good intentions and hard work.   Will the guests praise us and raise us to the top 3 lodgings in Camden?  Only time will tell.

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