Recently we had some wonderful guests from Texas that stayed with us right after they attended a B&B Conference in Kennebunk Maine. They attended a conference with The B&B Team. The B&B Team is a diverse group of professionals in the Bed and Breakfast Industry that promote, teach and sell B&B’s. When you meet anyone on the team, you know that they all have a special connection to Bed and Breakfasts and love what they do. For me, as an innkeeper, it is fun to see the B&B Team promote the industry and teach the basics in Bed and Breakfast hospitality. The Bed and Breakfast industry is definitely in a league all its own. Because this niche in the lodging market is primarily small business owners, there are unique facets to the B&B business that a potential innkeeper should consider before entering the market. The B&B Conferences are set up to help you learn what you will need to know if you plan to embark on a B&B venture. I never went to a B&B Conference before I bought our Inn, but I have gone to a few instructional talks with The B&B Team. I enjoyed a lecture about marketing at a Maine Innkeepers Conference a few years ago and before that a talk on managing reviews. As an Innkeeper, there are always trends and issues you should stay on top of. I like to consider the B&B Team lectures and newsletters as my Innkeeper continuing education.
The couple that stayed with us was very polite and enjoyed furthering their experience at the conference with a stay at our Bed and Breakfast. They were curious about our breakfast menu and our rooms. The questions they asked were interesting. I could tell they had been thinking about the information they learned over the weekend at the B&B Conference. Questions about seasonal income and packaging, when can we get a day off and how we got into this business were fun for me to discuss over a hot cup of coffee this morning. It is rare that I take a minute and try to explain all that I do on a day-to-day basis. This couple was anxious to learn and I had fun summarizing my thoughts in clear easy words in order to teach. I think I conveyed to them that I love what I do. I say that because after our conversation, I myself, felt happy and motivated to stay in the business and enjoy it. When you do things day-to-day and do not analyze it, you can not appreciate the fine points of the job. It was nice to reflect on my eight years of Innkeeping and share with a potential new Innkeeper.
I am thankful that those guests came after their conference.